Mobile recovery of hardware within the UK and Europe

By using our recovery processes we are able to recover critical applications to any type of server, we recognise that some of our customers have a strong preference for a certain manufacturer and so we are able to offer equipment from IBM, Dell, Compaq HP and Sun Microsystems.

This equipment is available 24 hours a day, always in a state of readiness to ensure that we are able to meet the most demanding timescales for delivery required by our customers

Utilising our internal logistics department, we can deliver large volumes of multiple servers and workstations to a designated site in as little as 2 hours from notification of a disaster. We can also deliver an entire infrastructure, including mobile computer room, generator, structured cabling system, telephone switch and mobile office space.

Mobile Service

We deliver a mobile service that comes to you and therefore you do not need to relocate people in the event of a local incident regardless of whether it is a minor business interruption or a major full blown disaster.

Fast Delivery Times

We respond to an incident within 15 minutes of receiving a call and can be on site in as little as 2 hours. Our equipment inventory is designed around a mobile service with the ability to despatch from regional operations centres at short notice 24 x 7, 365 days per year.

Invocation for Any Reason

You, the client, determine what is, and what isn’t,an incident. You can invoke the service for any reason.

Rehearsals

As part of a contract you are entitled to a minimum of 1 rehearsal per annum where we will demonstrate our ability to recovery your systems.

Systems Continuity Engineers

In addition to the delivery of hardware we can provide dedicated System Continuity Engineers for every planned rehearsal and live invocation. The Engineer will load your Operating System and assist in, or carry out the full recovery of your system. They will remain on site until you the client are happy that the system has been fully recovered.

Ship to site

The fastest, most complete solution for business recovery

Our ship to site Disaster Recovery service is the fastest, most complete service available in the UK today and ideal for any organisation that would prefer to recover to one of their own buildings rather than a third party location.

Choose a specialist partner:

Our service is based around our technical abilities and innovations in the area of server recovery. Our team of recovery specialists has skills encompassing all the platforms we support, and are there to enable your business to resume with the minimum of effort from you.

All platforms covered:

We deliver server technology from all major manufacturers, regardless of platform. This includes, but is not limited to:

Sun Microsystems IBM (System x, System p, System i) HP (Proliant, K Series, L Series, N Series) Dell (PowerEdge, PowerVault)

Rehearse, rehearse, rehearse!

During rehearsals, which we actively encourage, you will be pleasantly surprised by the levels of technical expertise and commitment shown by our technical team. They are truly mobile people, who are employed specifically to ensure you have all the procedures and documentation that you require in order to successfully recover your environment.

What can you expect from this service?

We do not quote ‘response times’. We guarantee a ‘time to site’. This is from as little as 4 hours, depending on the delivery location.

Our equipment (in the region of 6000 assets) is dedicated to our Disaster Recovery service, and is always in a state of readiness.

We can deliver directly into your Recovery location or provide our own mobile server rooms and offices. The service you subscribe to can be invoked at any time for any reason whatsoever.

Our view on flexibility is that our service must always accommodate your changing needs.

Because of our focus on ship to site services, we are the undisputed leader in this market. We have more equipment, specialists and resources dedicated to this service than any other provider.

Our unique risk management software (ORAC) enables us to accurately assess the risks associated with each and every site that we contract to protect. In this way, we actively minimise the effects of simultaneous invocations in geographically local, or demographically similar, clients.

This service can be combined with our E-Vaulting solution which ensures you receive replacement hardware pre-built with the data you have backed up to our datacentre.

Outstanding Client Management is a feature of the service throughout your contract.

Highly Cost Effective:

Annual Premium fixed for the contract term No Set Up charges No Invocation Fees No penalties for changing the equipment cover Annual Discount for non-usage